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Last Updated on Sunday, 26 December 2021 07:53

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Help Desk Moving

We are migrating our help site to a hosted instance of HESK, our help desk software. The exisitng site will be going away shortly, and we will be using the new site only after the first of the year. Please save the URL for the new site, as this is where you'll read articles and submit tickets.

https://ps-support.hesk.com

Also, the new email that our responses will be from is . Please add that to your contacts so that our responses to your questions get through to you.

Lastly, you can submit tickets by email by sending your ticket to . This will generate a ticket for you. Please remember the following when submitting tickets:

1. Include a descriptive subject line.
2. Include a detailed description of the issue and what steps are needed to reproduce it.
3. Include the name of your school.
4. Include the names of any students or parents that are affected by the issue you are submitting.

Thank you!